Terms & Conditions
Last updated: 6/25/2025
Comprehensive Terms & Conditions
These Terms & Conditions govern your use of TorqueOnline and establish the legal framework for our relationship. Please read them carefully as they contain important information about your rights and obligations.
Key Points Summary
You must be 18+ to use our platform
All payments are made in advance
Bookings are subject to availability
Cancellation policies apply
You're responsible for account security
Disputes resolved through arbitration
Definitions
"Platform" refers to TorqueOnline, including our website, mobile applications, and services. "User," "you," and "your" refer to individuals using our platform. "Gym Partner" refers to fitness centers, gyms, and trainers listed on our platform. "Booking" refers to a reservation for a fitness session or service.
Eligibility
To use our platform, you must be at least 18 years old and have the legal capacity to enter into binding agreements. If you are under 18, you may use our platform only with the involvement and consent of a parent or guardian.
Account Registration and Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other security breach.
Booking Terms
All bookings are subject to availability and confirmation. You must provide accurate information when making bookings. Prices are subject to change without notice. Bookings are non-transferable unless explicitly stated otherwise.
Payment Terms
All payments must be made in advance through our secure payment gateway. We accept various payment methods as indicated on our platform. Prices are quoted in Indian Rupees (INR) unless otherwise stated. All payments are non-refundable except as outlined in our refund policy.
Cancellation and Rescheduling
Cancellation and rescheduling policies vary by gym partner and are clearly stated at the time of booking. Late cancellations or no-shows may result in charges as outlined in our refund policy. We reserve the right to cancel bookings due to unforeseen circumstances.
User Conduct
You agree to use our platform in a manner consistent with applicable laws and regulations. You must not engage in any activity that interferes with or disrupts the platform's operation, including but not limited to hacking, spamming, or transmitting harmful content.
Limitation of Liability
To the maximum extent permitted by law, TorqueOnline shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our platform or services. Our total liability shall not exceed the amount paid by you for the specific booking giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless TorqueOnline, its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses arising from your use of our platform or violation of these terms.
Intellectual Property
All content on our platform, including but not limited to text, graphics, logos, and software, is the property of TorqueOnline or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.
Termination
We may terminate or suspend your access to our platform immediately, without prior notice, for any reason, including breach of these terms. Upon termination, your right to use the platform ceases immediately, and we may delete your account and related data.
Governing Law and Dispute Resolution
These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our platform shall be resolved through binding arbitration in Mumbai, India, in accordance with the Arbitration and Conciliation Act, 1996.
Legal Disclaimer
These Terms & Conditions constitute a legally binding agreement between you and TorqueOnline. By using our platform, you acknowledge that you have read, understood, and agree to be bound by these terms.
If you do not agree to these terms, you must not use our platform. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting.
Questions About These Terms?
If you have any questions about these Terms & Conditions, please contact our legal team:
Legal Department: legal@torqueonline.com
General Support: support@torqueonline.com
Phone: +91 98765 43210
Address: 123 Fitness Street, Mumbai, Maharashtra 400001
Terms Updates
We may update these Terms & Conditions from time to time to reflect changes in our services, legal requirements, or business practices. We will notify you of any material changes by posting the updated terms on our platform and updating the "Last updated" date.