Privacy Policy
Last updated: 6/25/2025
Your Privacy Matters
At TorqueOnline, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a booking, or contact us. This includes your name, email address, phone number, payment information, and fitness preferences. We also collect information about your use of our platform, including booking history and preferences.
How We Use Your Information
We use the information we collect to: provide and maintain our services, process your bookings and payments, communicate with you about your account and bookings, send you marketing communications (with your consent), improve our platform and services, and comply with legal obligations.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with gym partners to fulfill your bookings, with payment processors for transactions, and with service providers who assist us in operating our platform.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use encryption for sensitive data transmission and storage, and regularly review our security practices.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze platform usage, and provide personalized content. You can control cookie settings through your browser preferences.
Your Rights
You have the right to access, correct, or delete your personal information. You can also object to or restrict certain processing of your data, and withdraw consent where applicable. To exercise these rights, please contact us using the information provided below.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods to comply with legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Data Protection Commitment
We are committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy regulations.
- • We only collect data that is necessary for providing our services
- • We implement strong security measures to protect your information
- • We never sell your personal data to third parties
- • You have full control over your data and can request deletion at any time
Contact Our Privacy Team
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer: privacy@torqueonline.com
Data Protection Officer: dpo@torqueonline.com
Phone: +91 99453 17430
Address: Jayanagar 4th T block, Bangalore 560041
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.